China is looking to improve online access to public legal services by making legal consultation and other services more available on mobile phones, according to the Ministry of Justice.
According to a guideline on promoting public legal services released by the ministry, more measures should be included on all platforms that provide public legal services, including hotlines for general doctors and more convenient online services.
By the end of the year, all cities, districts and counties should have public legal service centers, towns with legal service stations, and villages with legal assistants, according to the guideline.
By the end of 2019, all public legal services should be accessible online, and by the end of 2020, the platforms, which include offline, hotline and online services, must be totally integrated, covering all groups in urban and rural areas.
To make sure the measures are implemented, the guideline asks local authorities to come up with work plans to integrate the platforms, specifying their targets and tasks, methods, steps and timetables.